Privacy Policy

Privacy Policy for HOUSE OF GIVING

Effective Date: 26^th January 2026

Thank you for visiting House of Giving and for your interest in our charitable activities. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

HOUSE OF GIVING
666 Green Lane
Ilford
IG3 9RX

[email protected]
07957 979 995

2. Types of Data Collected

We may collect and process the following personal information:

• Personal Identifiers: Name, address, email address, phone number.
• Payment Information: If you make a donation, we may collect payment details such as credit card or bank information.
• Donor Information: If you donate, we may collect information about your donation history.
• Communication Data: If you contact us, we may collect communication details, such as email content or records of phone conversations.
• Website Usage Data: We collect information about how you use our website, such as IP addresses, browser type, and pages viewed.

3. Purposes of Data Processing

We process your personal data for the following purposes:

• To fulfil your donation requests and maintain donor records.
• To send you updates, newsletters, and information about our organisation.
• To respond to your inquiries and communicate with you.
• To improve our website and services.
• To ensure compliance with legal obligations.

4. Legal Basis for Data Processing

We rely on the following legal bases for processing your personal data:

• Consent: For receiving newsletters and marketing communications.
• Performance of a Contract: To process donations and provide requested services.
• Legal Obligation: To fulfil legal obligations, such as financial reporting.
• Legitimate Interests: To improve our services and protect our organisation’s interests.

5. Data Retention

We will retain your personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable laws.

6. Your Rights

You have the following rights related to your personal data:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request correction of your personal data if it is inaccurate or incomplete.
• Erasure: You can request the deletion of your personal data.
• Data Portability: You can request a copy of your data in a structured, commonly used format.
• Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Cookie Policy

We use cookies on our website. By using our website, you consent to the use of cookies in accordance with this policy. Cookies are small text files placed on your device to help us improve your experience on our website.

Types of Cookies: We may use session cookies (temporary, expire when you close your browser) and persistent cookies (stored until deleted or expired). We also use first-party cookies (set by us) and third-party cookies (set by services we use).

Purposes of Cookies: Analytics, website usage tracking, and personalising your experience. We do not use cookies to collect personally identifiable information.

Cookie Management: You can control cookies through your browser settings. Please refer to your browser's help documentation for instructions.

Consent: By using our website, you consent to the use of cookies in accordance with this policy.

9. Contact Us

If you have any questions, concerns, or requests related to your personal data, please contact us at:

Email: [email protected]
Phone: 07957 979 995

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

By using our website and services, you consent to the practices described in this Privacy Policy.